- You are only registered for a course after you’ve received confirmation of registration from Millpond.
- Full payment is required before the start of any course
- Millpond operate at a minimum of 8 delegates per course. If the total number of enrollments for a course is less than 8 prior to the course start date, the course may be postponed. Enrolled delegates will be notified via email.
- Cancellation terms:
Notification of cancellation must be received by email no less than 14 days prior to course commencement. There is no refund for cancellations occurring within 14 days of the course start date, or for ‘no shows’. Attendee or course date substitution can be arranged no less than 5 days prior to course commencement. There is a maximum of one change per booking. Date change requests received less than 5 days prior to the start of the course will incur a fee of 50% of the total course price.